Health and safety

Safe operations have always been a top priority for Gazprom Neft. The company always places the safety of its employees, local communities and the environment above financial, technical or any other considerations. The company is committed to providing a safe working environment for its people and expects the same from its partners.

Strategic priorities and goals


Target Zero — zero harm to people, the environment, or property in our operations.


To achieve Fatal Accident Rate (FAR)Fatal accident rate: the number of fatal accidents per 100 million person-hours worked. and Tier 1 Process Safety Event (PSE) levels at or below those of the world’s top 10 safestHSE requirements include (but are not limited to) requirements for industrial, fire, transport and environmental safety; occupational health and safety; electrical safety and emergency preparedness. liquid-hydrocarbon producers by 2030.


  • HSE risk management
  • Monitoring and operational control
  • Emergency prevention and containment system management
  • Developing and deploying new control and safety technology
  • Employee training and promoting a safety culture

Injury and accident rates

  • No fatalities involving company employees and 67% less fatalities at contractor organisations from a 2019 baseline
  • No industrial accidents at company facilities, 35% less equipment incidents against a 2019 baseline

COVID-19 response

  • Over 1.1 million COVID-19 tests performed on employees
  • Over 140 buffer zones for FIFO personnel

Performance against 2020 targets

  • According to inspections, the overall operability of key HSE risk mitigation barriers under the Safety Framework programme was up from 57% to 81%; inspections covered a total of over 45,000 safety barriers across 57 subsidiaries
  • A remote HSE knowledge evaluation system was piloted on a large scale (over 17,000 testing sessions on the External Knowledge Evaluation platform)
  • Under efforts to develop data analytics systems, the consolidation of HSE data from 15 sources was automated

Reduce accident and work-related injury rates at the company and contractors by:

  • expanding the risk-based approach to HSE risk management from the strategic level (company risks) to the tactical level (subsidiary risks);
  • adopting the PSE Tier 1–4 international classification of industrial incidents in line with API-754 and IOGP 456;
  • rolling out the External Knowledge Evaluation HSE training and controlled knowledge testing system across the Upstream Division;
  • decreasing Auto Accident Rate (AAR), the specific road accident rate, by 5% from a 2019–2020 average baseline.

COVID-19 response

The COVID-19 outbreak, which was declared a pandemic in March 2020, was a hard test for almost all employers. Early in the pandemic, Gazprom Neft developed and implemented Antivirus, a comprehensive programme to curb the spread of COVID-19.

The Antivirus programme comprises a system of barriers involving technical and organisational measures to counter the virus, with a total of 70 barriers in place to halt the spread, ranging from mandatory temperature checks and wearing personal protective equipment to more sophisticated measures.

Health management system

Gazprom Neft rolled out regular mass COVID-19 testing for its employees. As part of Barrier, our corporate testing programme, over one million tests were administered in 2020, covering employees across all oilfields, refineries and offices of Gazprom Neft and its contractors. Mass testing prevented outbreaks of the disease.

In 2020, the company launched its own health monitoring system, HealthCheck, as well as the Gradusnik (Thermometer) mobile app, which work together to enable swift communication between employees and the company’s medical team. These services are also used to automatically issue e-passes to the company premises depending on COVID-19 test results.

Production continuity management

A system of barriers and screens was put in place at our refineries to prevent the spread of the infection. Only employees with a negative COVID-19 test result or antibodies for the virus are admitted to work.

Robotic process automation and digital technologies enabled contactless shift handover at company refineries. Backup shifts were also introduced in 2020 at refineries for quick handover, should any employee be taken ill in the current shift.

Over 140 “buffer zones” were set up in oil production regions, offering temporary accommodation and medical monitoring for employees before work at oilfields.


To enable faster pandemic-response management decision-making, track infection rates and manage employee access to facilities, the company developed a range of IT solutions. For instance, dashboards— A dashboard is a visual representation of data, grouped by subject on a single screen, making it easier to quickly comprehend. visually display granular data for each subsidiary and separate facilities and locations, whether a field, refinery, tank farm, filling station or office. Dashboards enable management to monitor data on employee health, the number of tests and coronavirus cases, and the implementation of barriers under the Antivirus programme, taking prompt actions as necessary.

Buffer zones

To prevent the spread of the infection, the company implemented the COVID-19 response strategy, updating it as new data and technologies became available. Buffer zones remain one of the most effective measures, offering accommodation and medical monitoring for employees before work at oilfields. Medical checks are carried out twice: before stay in a buffer zone and three days prior to fly-in. This procedure ensures personnel are as safe as possible. In total, 122,000 employees have passed through over 140 buffer zones. The buffer zones helped to protect company and contractor employees from the pandemic and to prevent outbreaks of the infection, setting a benchmark for the industry.

Health, safety and environment management system

Gazprom Neft management has the ultimate responsibility for effectively managing operational risks related to potential impacts on employee life and health, as well as on equipment, property and the environment.

The use of key metrics such as FAR and AAR to set KPIs for senior management in managing risks to employee life and health, and Ka for equipment, property and the environment, enables company management to make effective decisions.

The company’s comprehensive HSE decision system includes collegial bodies such as an HSE Professional Board and an HSE Supervisory Board.

Ka: the accident rate, the number of major equipment-related incidents per million person-hours worked.
FAR (Fatal Accident Rate): the number of employee fatalities divided by the number of person-hours worked in the reporting period, multiplied by 100 million.
AAR (Auto Accident Rate): the number of traffic accidents per million km travelled.

Gazprom Neft’s company-wide HSE programme, Safety Framework, is aimed at mitigating our key risks. The core principle of the programme is to prioritise and introduce, step by step, barriers to prevent events with catastrophic consequences for the company of which there are 31 scenarios. The company earmarks financial and human resources to effectively implement the Safety Framework barriers.

The actual quality of barrier implementation at company assets is verified by independent inspectors. In 2020, the outcomes of implementing barriers in various areas of the company were added to a corporate dashboard. This lets managers objectively assess the HSE situation at specific operations and the company’s progress on mitigating key risks.

A total of about 10,000 initiatives were completed across subsidiaries under the programme in 2020, at a cost of ₽2.8 billion. An evaluation of barrier performance showed that breaches in focus areas more than halved year-on-year.

Using IT solutions in HSE

The company continues automating and digitising HSE management with advanced data collection and analytics, modelling and monitoring technologies. In 2020, the digital HSE risk management programme was approved, serving as a tool to reduce injury rates. The programme is focused on collecting accurate and quality data through the company’s key HSE IT projects.

The company’s portfolio includes more than 20 company-wide digital and R&D projects for various HSE functions.

Occupational Health

Company management places emphasis on reducing injury rates, implementing safe technology and creating a safe working environment. Compliance with the relevant corporate policy is monitored at all management levels, from the CEO to supervisors, and is supported by HSE experts.

The company encourages employees to take responsibility for their own and others safety, while improving knowledge, competencies and awareness in this field, and engaging its employees in occupational health activities.

The company leverages a risk-based approach in its corporate HSE processes to continue pushing the number of fatal injuries lower, both for company and contractor employees working at Gazprom Neft facilities. The use of IT monitoring and analytics systems, coupled with promoting a safety culture and remote learning among company and contractor employees, also had a positive impact on the company’s HSE performance.

Work-related injury rates In addition to Gazprom Neft assets in Russia, injury rates include joint ventures whose operations are managed by Gazprom Neft, including Gazprom Neft assets overseas (in Iraq, Italy, Serbia, Eastern Europe and Central Asia). (Gazprom Neft Group employees)
Number of people injured
Gazprom Neft Group employees
Contractor employees

Responsible contractor management

In line with its HSE Policy, the company focuses on safety requirements when performing operations at its facilities, including those related to COVID management measures, medical support and the protection of employee health during the pandemic.

Gazprom Neft is focused on fostering a safety culture at its contractors, which is based on personal responsibility, motivation and engaging each employee in HSE improvement.

The Safe Production Project

Gazprom Neft continues its Safe Production Project, a major initiative in HSE and operational efficiency aimed at improving the working conditions and rest breaks of contractor employees.

Project outcomes:

  • 4% turnover rate decrease
  • 22% increase in employee satisfaction
  • 40% more effective detection of HSE breaches

Safety culture

The company pays special attention to improving the knowledge, skills and competencies of its employees and contractor personnel. To this end, the Corporate University has a dedicated HSE department, where training is provided by both external experts and in-house coaches.

In 2020, the External Knowledge Evaluation system was piloted on a large scale (17,000 testing sessions), and the decision was made to roll it out across the Upstream Division. The system makes at-home training and controlled knowledge tests possible.

Our safety culture pivots on the personal responsibility of each employee and the engagement of all employees and contractor personnel in improving safety.

With safety being the company’s key value, Gazprom Neft employees and contractor personnel are entitled to refuse to carry out unsafe work

The existing training system was flexibly adapted to COVID-19 restrictions, with most HSE training that had previously been held in person delivered remotely in 2020. Pre-fly-in training in buffer zones was conducted the same way during the lockdown, in line with corporate requirements

Productive quarantine: safety training at buffer zones

To help employees stay productive during quarantine, Gazprom Neft Development, Gazpromneft-Yamal, Gazpromneft-Zapolyarye and Messoyakhaneftegaz offered remote training in HSE at their buffer zones.

The training is delivered via an external provider’s remote learning platform and can be accessed from a PC or mobile phone via a mobile app. Data on completed courses are stored in a single database and held on e-cards connected to an automated progress tracking system.

Transport safety

Road transport safety

The company has in place a Vehicle Tracking System (VTS) to monitor road safety through tracking safe-driving performance, including driving speeds, sudden acceleration or braking, driving hours and rest breaks, with monthly reports on road safety performance generated. The system covers various types of vehicles used in operating processes, from cars for personnel to tank trucks for petroleum products.

Air safety

In 2020, Gazprom Neft set up a single competency centre for air transport and flight safety, tasked with defining a strategy and methodology, as well as conducting audits to ensure flight safety at all company assets.

The company fleet of Mi-8T helicopters was retired due to the model’s insufficient thrust and replaced by more advanced Mi-8MTV helicopters. Flying experience requirements have been raised for pilots. All aircraft crews undergo special additional training using mobile simulators. The company upgrades heliports at fields and builds new infrastructure facilities.

Gazprom Neft has centralised air transportation of personnel to fields, including contractor employees.

Safety at sea

Gazprom Neft has developed and introduced a Marine Operations Safety Management System. In March 2020, the system passed an expert review by the Russian Maritime Register of Shipping and was certified to applicable national and international standards. Requirements for an inland water safety management system are under development.

Gazprom Neft is rolling out Kapitan, an intelligent digital logistics management system that ensures safe operations in the Arctic. The system monitors crude shipments and inventories 24/7, taking into account weather conditions, including changes in ice conditions, to identify optimum logistics solutions for crude transport.

Occupational health and disease prevention

Gazprom Neft has designed a corporate occupational health and disease prevention system, which encompasses initiatives to manage occupational and work-related risks.

In response to the global COVID-19 pandemic, Gazprom Neft deployed a package of anti-COVID measures, medical support and employee health protection from March 2020 under the comprehensive corporate programme Antivirus.

During lockdown and the period of remote work, when uncertainty was high and people needed information support, the company launched new channels for internal communications and for communication between employees.

Industrial safety

The Gazprom Neft industrial safety management system operates in accordance with applicable local regulations and international best practices.

In order to prevent major equipment failures, the company leverages advanced technical solutions that ensure the safe operation of production facilities.

As in 2019, no industrial accidents were reported at Gazprom Neft in 2020 while the number of equipment incidents decreased. This positive change shows that the company has adopted an effective approach to asset reliability management.

Following a major accident at the Norilsk CHPP The petroleum product spill at CHPP-3 of NTEK (part of Norilsk Nickel Group) in May 2020. in 2020, Gazprom Neft launched an extensive self-assessment programme to inspect a total of 1,425 tanks, with a capacity of at least 100 cubic metres. The inspections particularly focused on assessing the condition of foundations and soils under the tanks, identifying whether operating equipment was compliant with design documentation, determining whether there was scope to extend service life and ensuring diagnostics were being followed up with maintenance and repair schedules. The inspections confirmed that tanks inspected do not carry any risk of leak during operation. In addition, proposals were prepared to improve industrial safety during tank operation.

Incident/accident rates According to the classification of the Federal Environmental, Industrial and Nuclear Supervision Service of Russia (Rostechnadzor).
Number of incidents
Number of industrial accidents
Safe operation on permafrost

Gazprom Neft develops fields in permafrost zones. These projects rely on cutting-edge technologies and state-of-the-art infrastructure. Even at the earliest stages of engineering and design, advanced techniques are considered to improve operational safety in the harsh arctic conditions, including extra cooling of support piles, continuous automated monitoring of horizontal movements of structures, continuous measurement of the temperature of important steel structures, etc.

Emergency preparedness

Gazprom Neft has put in place an Emergency Prevention and Response System.

The company has in place an annual training and drills plan for employees and managers to learn practical emergency response skills, including emergency response and rescue team mobilisation, emergency containment, using special equipment, administering first aid to injured people, etc.

In September 2020, pursuant to an instruction of the Governmental Commission for Emergency Prevention and Response and Fire Safety, Gazpromneft-Yamal and the Ministry of the Russian Federation for Civil Defence, Emergencies and Elimination of Consequences of Natural Disasters conducted the “Oil Gathering and Treatment Station: CGF South of the Novoportovskoye Oil and Gas Condensate Field” simulation, a comprehensive tabletop exercise involving a hazardous production facility. The exercise demonstrated that the emergency response teams were at a high state of readiness.

Development of an innovative dispersant to manage spills in ice conditions

In 2020, the company worked with experts from the Centre for Engineering and Technology of the Moscow Institute of Physics and Technology to develop a specialised formulation of a dispersant A dispersant is a complex chemical that breaks down the oil film on the surface of water. able to manage oil spills in ice conditions. The technology is tailored to the Arctic sea climate and is currently the only Russian reagent for oil spill management at low temperatures. Laboratory tests suggest that the new dispersant’s effectiveness in ice conditions reaches 80%.

Norilsk oil-spill emergency response

On 29 May 2020, a major industrial accident — one of the largest ever seen in the Arctic Circle — took place near Norilsk in the Krasnoyarsk Krai. A fuel-storage facility failed, spilling over 20,000 tonnes of diesel fuel onto the ground and into local rivers. The President of Russia requested that companies with a proven track record in oil spill response, including Gazprom Neft, participate in the cleanup.

Emergency-response and rescue team

The company mobilised its emergency-response and rescue team in less than 24 hours. A total of 85 tonnes of cargo, including special machinery and equipment, boom defences, reservoirs for temporary oil storage, and tents for a field camp were delivered to the spill area. The Gazprom Neft team included 72 highly qualified and experienced specialists. The team’s qualifications and equipment allowed them to operate fully autonomously at the spill area.

Accident response

The principal phase of the emergency response operations at the spill area took two weeks. Over this time, the Gazprom Neft specialists involved in the cleanup effort collected more than 8,000 cubic metres of oil-contaminated fluid, following the installation of 4 km of boom defences. The Gazprom Neft team was also successful in cleaning all fuel slicks from the Ambarnaya riverbed. The response teams worked around the clock.